SLT-MOBITEL (formerly known as Sri Lanka Telecom is the national telecommunications services provider in Sri Lanka. SLTMobitel offers a variety of services and currently operates GSM and LTE networks with VoLTE service. It covers most of Sri Lanka with its GSM network. Mobitel offers both prepaid and postpaid mobile services, along with mobile broadband services. If you’re a customer of the Mobitel network in Sri Lanka or using prepaid and postpaid subscriptions for internet usage and for calls. Mobitel network offers an Android or IOS application to help its users to recharge their data and track usage information.
However, lately many users have been having some queries about Mobitel account balance check, mobile number check, and others. Find out the below methods or use the given ussd codes to check the Mobitel balance and other service information. If any of the information is not available here, you can call on Mobitel network customer support number.
How to Check Mobitel Sri Lanka Account Balance & Usage Detail
Mobitel Sri Lanka offers multiple ways to inquire about account-related details. The easiest way to check your Mobitel account detail is by signing in to the mobile application or you can use the USSD service to inquire about Mobitel Sri Lanka account details.
USSD & IVR Service → Customers of the Mobitel Sri Lanka network can use the below ussd code for balance enquiry and service usage details.
| Frequent Inquiries | DIY to promote |
|---|---|
| To view the available balance | Self-care USSD code ( *100# / call 141 and press 1 on your handset)
SMS method(Type as : “AB” and send it to 7678 |
| Previous day usage summary | Self-care USSD code ( #1001#)
Self-care USSD code (#888#) |
| To view your charging plan | SMS method(Type as : DB and send it to 7678) / USSD code (dialing #170# / By dialing *100#) |
| To view the DATA Balance | SMS method (Type as : 123 and send it to 7678) |
| Mobitel Data Loan
Any Time Plans Add-on plans – eLearning |
USSD Activation (Dial #170#)
Via DataMart app |
| VAS Activations
3rd party VAS deactivations |
Self-care USSD code (#270#) |
| Card Recharging Method’s | IVR (Dial 141,171 press 2 and follow the voice prompts)
USSD (*102*PIN num# Send) SMS (Type PIN and sent the SMS to 141 (Prepaid only)) M2M (Type *Pin number#071——(Top up Mob Number) Send the SMS to 141) |
| SMS Banking | USSD (Dial #131# on your Handset and then select the bank)
“My Mobitel” |
| Language Change Process | USSD (#888# ) |
| Smart Share
Smart Loan USSD Re-charge PIN Option |
USSD (Dial *448*MOBILE NUMBER*Amount#)
USSD (Dial #247#loan amount#) USSD (Dial #4525#) |
| Recharge card PIN
To obtain PUK code from another Mobitel number To change the package |
USSD Re-charge (#4525#)
Self-care USSD code ( #888# ) Self-care USSD code ( #147# ) |
| Number reservation
DATA card validity period Reward points |
www.match.mobitle.lk
Self-care USSD code ( # 071 # ) |
Mobile Application → Mobitel Sri Lanka users can download the mobile application to manage services quick and easy way to check their balances, recharge, and other VAS services. Open the Mobitel app (available on the Google Play Store and Apple App Store). Check for account balances & remaining bonuses on the home screen, Account activity & usage information can be accessed by clicking on the home screen.
Android
IOS
