Telstra is Australia’s largest telecom, broadband service provider network as well as it offers pay television and other product and services. If you are using any Telstra network service and facing any kind of problem then the company provides different modes to connect with the live assistant to solve customer service related issues or complaint. Telstra network offers the following ways to get in touch with the company customer service.
If you have a Facebook account then you can access Telstra Facebook 24×7 service to chat with a customer consultant on Facebook 24×7 page or either you can connect with the consultant through Telstra Live Chat support or on Twitter. You can contact with Telstra customer support representative with the above support address. In case of urgent help, you can call on the below-given helpline number.
How to Contact Telstra Support with a complaint
You can fill the online complaints form or call 132200 and say “complaint”. Your call will be transferred to the dedicated complaints handling team 24×7 or you can call on the below Telstra customer service contact phone number to solve any problem on the telephonic conversation.
|Service Name||Support Helpline|
|Telstra Residential Fixed & Mobile Enquiries & General enquiries||132200|
|Telstra Business Fixed, Mobile & Internet Enquiries||132000|
|Telstra BigPond Internet Enquiries||137663|
|Telstra Prepaid Enquiries||1258880|
|Telstra Prepaid Recharges||1258888|
|Telstra BigPond Tech Support||133933|
|Telstra Residential Faults||132203|
|Telstra Prepaid activations||1258887|
|Telstra Business Faults||132999|
|Telstra residential mobile Enquiries||125111|
|Telstra Disability Enquiry Hotline – Voice Calls||1800068424|
|Telstra Disability Enquiry Hotline – TTY Calls||1800808981|
After all, you are unhappy with the Telstra product and service. You can raise your concern with feedback & complaints.