The network operator sends promotional calls and SMS daily to your number and fills up our message inbox, sometimes it feels very very annoying. If you’re facing the same problem on your Vi network number then you can use DND (Do Not Disturb) service to avoid all the spam & promotional call and SMS.
This service will block all spam calls & SMS but continue receiving important service SMS like OTP, banking transactions, etc. Also, you can customize your alert preferences so that you will not receive SMS & calls from particular categories which are given below.
- (1) Banking/Insurance/Financial products/credit cards.
- (2) Real Estate.
- (3) Education.
- (4) Health.
- (5) Consumer goods and automobiles.
- (6) Vi Products & Services/Communication/Broadcasting/ Entertainment/IT.
- (7) Tourism and Leisure.
- (0) Fully Blocked.
How to Activate or Deactivate Vi (Vodafone IDEA) DND Service
To block all spam calls and promotional messages on your Vi number, type in the message “START 0″ and send it to 1909 from your Vi number. If you want to block promotional messages and call for a specific category then send message “START <Option>” and send it to 1909 to register your preference for receiving particular categories. Or you could register via our dedicated IVR at 1909, from your Vi mobile or landline phone.
|Category & Description|
|0 – Fully blocked||Registration|
|0 – Fully blocked||START 0 to 1909|
|1 – For Receiving SMS relating to Banking / Insurance / Financial Products / Credit Cards||START 1 to 1909|
|2 – For Receiving SMS relating to Real Estate||START 2 to 1909|
|3 – For Receiving SMS relating to Education||START 3 to 1909|
|4 – For Receiving SMS relating to Health||START 4 to 1909|
|5 – For Receiving SMS relating to Consumer goods and automobiles||START 5 to 1909|
|6 – For Receiving SMS relating to Communication / Broadcasting / Entertainment / IT||START 6 to 1909|
|7 – For Receiving SMS relating to Tourism and Leisure||START 7 to 1909|
|You may choose multiple categories. Ex. SMS <START 1,2,3> to 1909|
Promotional calls and messages will stop on your Vi mobile number within 7 days of registration. You will receive a Unique reference number, through SMS, for your records.
How to Activate or Deactivate Vi DND Service Online
Vi offers an online service to register DND service complaints. Open the URL in the browser and enter your Vi number and verify with the OTP password, once you logged in to the window you’ll see options to activate the DND service.