Vodafone Australia is an Australian telecommunications brand providing mobile and fixed broadband services. Vodafone NBN fixed broadband services are available in capital cities and selected regional centers. It is the third-largest wireless carrier in Australia, with 5.8 million subscribers. Recently Vodafone has commenced the rollout of its 5G mobile network.
If you are a Vodafone Australia network customer or traveler then you can use the below-given methods to check your network services detail. It will help to check Vodafone Australia network account balance, data balance, customer care number, and other related information. If any of the information is not available here, you can call on Vodafone customer support number.
How to Check your Vodafone Australia balance
If you’re not sure how to check your Vodafone Australia Prepaid balance? here are the easy steps through that you can track your balance and expiry date.
My Account
To view your Vodafone Australia Prepaid balance in My Account, log in and navigate on the dashboard.
Vodafone Australia App
- Step 1) You can check your Vodafone Australia Prepaid balance in the My Vodafone app.
- Step 2) Check out the dashboard, Your balance is displayed on the My Vodafone dashboard.
SMS/ Call
| Description | Service Code |
| Vodafone Prepaid Account Balance Check | Type in the message BAL and Send it to 1511 |
| Vodafone Prepaid Account Balance Check | Dial 1512 |
How to Recharge Vodafone Australia Prepaid Account
Vodafone Australia prepaid customers can recharge their account through Express Recharge or My Vodafone. You can access these pages without using your data.
- By sending an SMS to 1511 with a relevant code and using your saved credit/debit card or your My Credit balance.
- By calling 1511 from your Vodafone phone, following the prompts and using a credit/debit card or a voucher.
Lodging a Vodafone Australia complaint
Call on 1555 from your Vodafone mobile, or 1300 650 410 from any other phone. Hearing impaired customers call 13 36 77 in Australia.
Customers can use online form to give feedback. Once we’ve received an email with your information, we’ll then contact you via email or phone.
You can also contact us via fax on 1300 308 869, or by post to: Vodafone Customer Care, PO BOX 2580, Kingston Delivery Centre, Kingston, TAS 7050.
